Donkey Game Biestle Company

Fast Delivery and Professional Packaging

We are able offer many shipping options thanks to our long-term partnership with UPS FedEx DHL. Our warehouse personnel are highly skilled and will pack your products according to our precise and precise specifications. Your items will go through an extensive inspection and be safely packaged prior to being sent out. Everyday we deliver thousands of packages to clients across many countries. This is a sign of our determination to become the biggest online retailer in the world. There are distribution centers as well as warehouses across Europe and in the USA.

Note: Orders that contain more than one product will be assigned a distinct processing period dependent on the particular item.

Prior to shipment, we inspect the ordered items thoroughly before sending the items. Most orders are shipped within 48-hours. The delivery time is estimated to be between 3 and 7 days.

Returns

Stock is dynamic. It's not completely managed by us, since we have multiple entities, including the factory and the storage. The levels of stock can change at any moment. Please be aware it's possible your order could be unable to fill once you've placed your order.

The period of time is 30 days. We are unable to replace or refund your purchase if it has been 30 days since you purchased it.

To be eligible for a refund the item must be unused and in the same state as you received it. It should also be returned in its original packaging.